Repairs

BENT PRONGS

Bent prongs can occur for a number of reasons, whether its because you’ve accidentaly dropped a heavy object on your ring, the prongs have been caught by cloth, you closed the door on your ring or it was slammed against an object. In these situations, you run the risk of one prong or several prongs being misshapen, lifted from the diamond or broken off entirely. After you’ve identified the damage, you should bring in your ring to your local jeweller to get it properly assessed and fixed.

MISSING STONES

If any of your side gemstones are missing, it is critical to bring your jewellery in to any reputable jeweller to assess why it happened and the cost to replace it.

BENT BOTTOM SHANK

Picking up heavy weights (with most of the weight resting on the bottom of the ring,) hitting something too hard, or any strenuous work could ultimately result in bending the bottom half of your ring. In the event of this happening, take it to a reliable jeweller to assess the problem.

RING STUCK ON FINGER

In the event that your ring simply will not come off, it is best to seek a reputable jeweller to cut off the ring for you; they typically insert a ring cutter that fits between the bottom of the ring and your finger to carefully cut a very small section off. Once this is complete, you can slowly pull the ring apart and bring it over your knuckle. After this process, it is still possible to repair the ring; ask the jeweller about the cost associated with fixing the missing piece of metal.

LOOSE SIDE STONES

If you find that any of your side stones are loose, have a reputable jeweller tighten the prongs or metal surrounding or holding the stone.

IN-STORE MAINTENANCE

In an effort to fix any problems that may have been previously overlooked, it is important to bring your jewellery in every six months for inspection. Not only can this potentially save you time and money - it will also catch any gemstones that may be loose before they have fallen out.